Privacy Policy

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Privacy Policy

Your privacy is important to us

 

Brand Castle Ltd (the “Company” “We” or “Us” or “Our”) is committed to protecting and respecting your privacy. It is Brand Castle Ltd’s policy to respect your privacy regarding any information we may collect from you across our website, www.brandcastle.co.uk, and other sites/products/services we own and operate.

 

Please read the following carefully to understand Our views and practices regarding your personal data and how We will treat it.

 

INFORMATION WE MAY COLLECT FROM YOU


Log data
When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your computer’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details.


Device data
We may also collect data about the device you are using to access our website. This data may include the device type, operating system, unique device identifiers, device settings, and geo-location data. What we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.


Personal information
We may ask for personal information:

  • Information that you provide by filling in forms on the Website www.brandcastle.co.uk (“the Website”). This includes information provided at the time of accessing the Website, registering to use the Website, posting material (i.e. blog comments) or requesting further services. We may also ask you for information when you report a problem with the Website.
  • If you contact Us, We may keep a record of that correspondence.

Details of your visits to the Website and the resources that you access without capturing any information which can identify you personally. We may collect and process the following data about you:

  • Name
  • Email
  • Social media profiles
  • Phone/mobile number

 

IP ADDRESSES AND COOKIES

We may collect statistical data about Our users’ browsing actions and patterns which does not identify any individual, and We may also obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve Our site and to deliver a better and more personalised customer service.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies.

We use Google Analytics to verify Our site performance and to analyse visitor’s behaviour and patterns to improve Our site content and presentation. At any point, no personally identifiable information is captured.

We use Bluehost for hosting Our website and any information captured by Bluehost to provide a seamless user experience is beyond our control and responsibility.

Third-party vendors, such as Google and LinkedIn, show ads on Our behalf across the internet. These vendors use cookies on Our site to better tailor ads based on the visitor’s past visits to Our site. We may also use statistical data to monitor and improve the performance of ads. At any point, no personally identifiable information is captured.

No personal information is acquired without visitors’ consent from their devices during their visit to Our website.

In order to safeguard individual rights to privacy, Brand Castle Ltd collect and process information about you only where we have legal bases for doing so.
These legal bases depend on the services you use and how you use them, meaning we collect and use your information only where:

  • it’s necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract (for example, when we provide a service you request from us);
  • it satisfies a legitimate interest (which is not overridden by your data protection interests), such as for research and development, to market and promote our services, and to protect our legal rights and interests;
  • you give us consent to do so for a specific purpose (for example, you might consent to us sending you our newsletter/brochure); or
  • we need to process your data to comply with a legal obligation.

WHERE WE STORE YOUR PERSONAL DATA

All information you provide to us is stored on Our secure servers. Unfortunately, the transmission of information via the internet is not completely secure. We will do Our best to protect your personal data, but We cannot guarantee the security of your data transmitted to Our site and any transmission is at your own risk. Once We have received your information, We will use strict procedures and security features to try to prevent unauthorised access.

 

USES MADE OF THE INFORMATION

We may use information held about you in the following ways:

  • To ensure that content from the Website is presented in the most effective manner for you and for your computer.
  • To provide you with information, products, or services that you request from Us.

If you do not want us to use your data in this way, please write to contact@brandcastle.co.uk. We do not disclose information about identifiable individuals to Our marketing partners, but We may provide them with aggregate information about Our users without disclosing any personally identifiable information.

 

DISCLOSURE OF YOUR INFORMATION

We may disclose your personal information to third parties under following conditions:

  • If We sell or buy any business or assets, in which case We may disclose your personal data to the prospective seller or buyer.
  • To our marketing partners to provide you with information, products, or services that you request from Us.
  • Third party service providers for the purpose of enabling them to provide their services, including (without limitation) IT service providers, data storage, web-hosting and server providers, debt collectors, maintenance or problem-solving providers, marketing or advertising providers, professional advisors and payment systems operators.
  • Our employees, contractors and/or related entities.
  • If We are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply Our terms of use and other agreements; or to protect the rights, property, or safety of Brand Castle Ltd, Our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
  • If We are under a duty to comply with law-enforcement agencies and/or as directed by the judicial authority of our jurisdiction.

 

International transfers of personal information
The personal information we collect is stored and processed in the UK, or where we or our partners, affiliates and third-party providers maintain facilities. By providing us with your personal information, you consent to the disclosure to these overseas third parties.
We will ensure that any transfer of personal information will be protected by appropriate safeguards, for example by the use of binding corporate rules or other legally accepted means.

 

YOUR RIGHTS

You have the right to ask us not to process your personal data for marketing purposes. You can exercise this right at any time by contacting us at contact@brandcastle.co.uk

 

CHOICE AND CONSENT

By providing personal information to us, you consent to us collecting, holding, using, and disclosing your personal information in accordance with this privacy policy. If you are under 16 years of age, you must have, and warrant to the extent permitted by law to us, that you have your parent or legal guardian’s permission to access and use the website and they (your parents or guardian) have consented to you providing us with your personal information. You do not have to provide personal information to us, however, if you do not, it may affect your use of this website or the products and/or services We offer/own.

 

ACCESS TO PERSONAL INFORMATION

The Data Protection Act 2018 gives you the right to access personal information that We hold about you. Access requests may be subject to a fee of £10 to meet Our costs in providing you with details of such information and should be addressed to contact@brandcastle.co.uk

 

CHANGES TO OUR PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

This policy is effective from 15th June 2019.

 

CONTACT

We welcome questions, comments and requests regarding this Privacy Policy which should be addressed to contact@brandcastle.co.uk